Course- Business Etiquette
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:
You met someone important and had no idea what to say or do?
You spilled soup all over yourself at an important business event?
You showed up at an important meeting under or overdressed?
Let's face it: we've all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation. Content covered includes:
Define etiquette and provide an example of how etiquette can be of value to a company or organization.
Understand the guidelines on how to make effective introductions.
Identify the 3 C’s of a good impression.
Understand how to use a business card effectively.
Identify and practice at least one way to remember names.
Identify the 3 steps in giving a handshake.
Understand place settings, napkin etiquette and basic table manners.
Understand the meaning of colors in dressing for success.
All online courses are completed online via email communication. Please ensure we you provide us with your correct email address as this will serve as the main form of communication.
Course material will be emailed upon receipt of payment.
Assignments are submitted online and after successful completion of the course a Certificate of Completion will be sent to you.
No refunds allowed on all courses. Should you have any queries please do not hesitate to contact us.
Differentiate among the dressy casual, semi-formal, formal and black tie dress code.