Course- Emotional Intelligence
Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behaviour. The importance and relevance of emotions to work outcomes is crucial in directly affecting productivity levels. This course looks at:
Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
Understand, use and manage your emotions.
Verbally communicate with others.
Successfully communicate with others in a non-verbal manner.
Relate emotional intelligence to the workplace.
Balance optimism and pessimism.
All online courses are completed online via email communication. Please ensure we you provide us with your correct email address as this will serve as the main form of communication.
Course material will be emailed upon receipt of payment.
Assignments are submitted online and after successful completion of the course a Certificate of Completion will be sent to you.
No refunds allowed on all courses. Should you have any queries please do not hesitate to contact u